Q. Where are the products located?
A. Our Warehouse is located in Boca Raton, Florida, USA.
Q. How can I contact you?
A. Email to firstname.lastname@example.org Please include ORDER NUMBER/SKU NUMBER of the product/s so we may assist you without delay
Q. How can I locate my order number?
A. It is a 4 digit number with a # tag prior to it, like: #1234
Q. Should I refer to 'size information' or 'size chart' before ordering?
A. We highly recommend to refer size information mentioned in the product description in all our products, as well as the size chart. All our products are handmade so sizing is as per product specification.
Q. What do I do to view your Size Charts?
A. In Clothing categories, Size Chart is mentioned in each product details page.
Q. How much time do you take to send out the order?
A. In generally takes 1-3 business days for the item to be processed.
Q. What are the standard shipping times?
A. Standard: 1-7 business days | Expedited: 1-4 business days | Express: 1- 2 work days
Q. I am in a rush, what do I do? I need this item by X date?
A. If you are in an absolute rush, it is advisable to buy EXPEDITED / EXPRESS SHIPPING, which is processed in 1 business day
Q. How do I know that the product has been shipped?
A. We send a confirmation email is to you with shipping details and tracking number.