Shipping & Return
Shipping and Return Policies
We at Mogul Interior aim for 100% satisfaction and a superb customer experience . We will deliver your order with the best and most appropriate shipping methods based on the product you have selected. We work closely with professional carriers so that we can ensure that you receive your merchandise in its original condition and within the required time. For any questions or special requests for shipping please email us anytime at firstname.lastname@example.org.
Shipping methods are selected based on the weight and dimensions of the item. Large furniture and heavy doors go via freight or white glove shipping and smaller items will ship regular ground by USPS, or UPS.
We ship all over USA , however Alaska/Hawaii will have additional charges , so please do request a quote.
Clothing, textiles and smaller items will ship USPS or UPS within 1-3 days of the date of the order and delivery takes 3-5 business days. Expedited shipping is available at extra cost.
White Glove delivery shipments are picked up in 5-10 business and transit takes 1-3 weeks before signing paperwork.
You are welcome to stop by our location and PICK UP your order as well. Please do call us @ 239-603-7777 and set up an appointment for pick up.
We are available Monday-Saturday 12-6pm
We ship worldwide and will try to get the most economical shipping quotes. Buyers are responsible for local duties and taxes.
PLEASE EXAMINE THE CAREFULLY ITEM IN FRONT OF DRIVER AND NOTE ANY DAMAGE. ON THE RECEIPT AND TAKE PICTURES. PLEASE KEEP ALL PACKAGING AND CALL Era @ 239-233-4125 IMMEDIATELY.
ALL ITEMS ARE INSURED AND MOGULINTERIOR WILL NOT TAKE ANY LIABILITY FOR DAMAGES UNLESS DAMAGE IS REPORTED AT THE TIME OF DELIVERY.
The intricate carvings found on our website are hand done and some irregularities are a result of the making process. The minor cracks or openings that you see are an inherent nature of these old carvings. However, they are not to be considered as a defect or damage, but rather a result of their being hand carved and truly one of a kind. Some are joints between pieces of wood as panels are put together to create this size carving and others are just where the carving has deepened and a crevice has formed. We often use wood filler for such occasions which sometimes come loose during shipping and handling of the piece.
Be as it may, buying online is a challenging task so if you must return then you may return the product for a full refund, less shipping charges within 14 days of order receipt.
All items must be sent back in its original condition free from damage, All shipping charges are non-refundable and will be deducted from your refund. Refund is issued only after the item has been received
Custom pieces and all sale merchandise are FINAL SALE, returns or exchange are not entertained.